Orders are processed within 3–5 business days unless otherwise stated.

Once shipped, delivery typically takes 2–5 business days depending on the selected shipping method and destination.

Tracking information is provided once your order has shipped.

Virgin hair is gently processed for texture consistency while maintaining cuticle integrity.

Raw hair is completely unprocessed and sourced from a single donor, offering the most natural texture, density, and longevity.

Yes. Our hair is 100% human hair and can be heat styled and colored with proper care.

Our cosmetics and skincare products are carefully formulated and curated for everyday use.

Full ingredient details are listed on each product page.

We recommend performing a patch test prior to full application.

Our loungewear is designed with a relaxed, flattering fit.

Each piece is created to complement a range of body types and heights.

Detailed size guides are provided on each product page to help you find your best fit.

Due to the nature of our products, all sales are final.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

For all inquiries, please email info@maisoncerisette.com.

Our team responds within 24–48 business hours.